Trees On A Truck respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and services.

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Information We Collect

When you submit an order, contact us, or otherwise interact with Trees On A Truck, we may collect information including:

• Your name

• Email address

• Phone number

• Delivery or service address

• Delivery date or scheduling information

• Tree size, services, and other order details

• Messages or other information you choose to provide

Our website may also collect certain technical information through cookies and similar technologies, such as information about your browser, device, pages visited, and interactions with our website.

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Payment Information

Trees On A Truck does not collect or process payment information through our website.

Customers submit their order information through our website, and payment is collected separately at the time of delivery.

Because payment is not processed through our website, we do not collect or store credit-card or debit-card numbers through our website.

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How We Use Your Information

We may use the information we collect to:

• Process and manage your order

• Schedule deliveries, installations, and removals

• Communicate with you regarding your order

• Respond to questions or requests

• Provide customer service

• Operate and improve our website and services

• Understand how visitors use our website

• Measure the effectiveness of our advertising

• Send marketing communications where you have consented or where otherwise permitted by law

 

Cookies and Advertising Technologies

Trees On A Truck uses cookies and similar technologies to operate our website and understand how visitors interact with it.

We also use Meta advertising technologies, including the Meta Pixel and related technologies, to help us understand website activity, measure the effectiveness of our advertising, and improve our advertising campaigns on platforms such as Facebook and Instagram.

These technologies may collect information about your visit to our website and your interactions with our pages.

Where applicable, non-essential cookies and advertising technologies are managed through our website's cookie consent system. You can manage or withdraw your cookie preferences through the cookie settings available on our website.

 

Third-Party Service Providers

We use third-party service providers to help operate our website and business.

These include Wix, which provides our website, hosting, forms, and related website services, and Meta, which provides advertising and advertising-measurement services.

These service providers may process information on our behalf or according to their own privacy policies and applicable privacy laws.

 

Sharing Your Information

Trees On A Truck does not sell your personal information.

We may share information with service providers when reasonably necessary to operate our website, provide our services, communicate with customers, or measure our advertising.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

 

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records, responding to customer inquiries, and meeting applicable legal requirements.

 

Protecting Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

Your Privacy Choices

You may contact Trees On A Truck to ask about personal information we hold about you or request that inaccurate information be corrected.

Where applicable, you may also withdraw consent to certain uses of your personal information, subject to legal or operational requirements.

You can manage non-essential cookies and tracking technologies through the cookie consent settings available on our website.

You may also unsubscribe from marketing emails using the unsubscribe option provided in those communications.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The most recent version will be posted on this page with the updated date shown above.

 

Contact Us

If you have questions about this Privacy Policy or how Trees On A Truck handles personal information, please contact us:

Trees On A Truck
Email: treesonatruck@outlook.com
Website: treesonatruck.ca